State Farm® Insurance Agent Craig Lincoln

"Excellent customer service!"

"Craig Lincoln’s office staff (Kierra, Bailee, Jocelyn, & Stephanie) are amazing. They have a wealth of State Farm insurance information between them. Their telephone etiquette, bubbly, warm and courteous, makes you feel like you’re a family member. Thanks ladies."

"I have been a long-time customer with Craig Lincoln - and am happy to brag about one of their best reps... Stephanie Salcedo! She is always a call or email away - and responds extremely quickly...usually with more answers than I had originally asked for. She is always looking out for her clients, and I can't recommend her more than I already am. Thanks for everything you do for me and my family, Stephanie!"

"Craig Lincoln and his crew are top shelf. I have had insurance with Craig for several years and have never had an issue. They have always been courteous and professional. I typically work with Bailee. She is very detailed and thorough to ensure that I have considered various scenarios for proper coverage. The entire team Bailee, Kierra, Jocelyn, and Stephanie have always been helpful."

"I have had great experience since switching to State Farm a year ago. Craig Lincoln and his staff are extremely supportive and want the best for their customers, and it is apparent in the way they take care of you. I'm proud to be a customer of this State Farm- thank you!"

"I would highly suggest to get insurance here. Bailey is the best!! Thank you so much for your help!!"

"Thank you so much Bailee J McDaniel for making my transition from GEICO to State Farm Insurance a smooth transition. I appreciate you going over both policies in detail and answering my questions. I definitely would recommend Craig Lincoln, State Farm Insurance Agent"

"Stephanie was a big help getting our renters insurance started, she was very friendly and willing to assist!"

"stephanie is just a joy to speak with and so so helpful!! thank you stephanie!!"

"Craig and his team are amazing!! Kierra is so postive and helpful making your stressful moments alot calmer when we call in. the team is so quick with providing over the phone and via email all the detailed info you need to proceed to the next step and making sure to answering any of your questions right away. I love and praise how Craig always takes the time to chat with you after the team to make sure to break everything down and make sure you understand the process.. 😊
Such a Great team...We have Been with them for over 15 years and love and appreciate being part of their State farm group♡"

"Craig Lincoln and his staff has to be one of the best insurance offices in the Joliet/Plainfield area. They are very professional and diligent in taking care of their customers, they also are friendly and make you not feel like a number. Craig and his staff will do their best to make sure your claim experience is done well and handled correctly. Thank you all for your professionalism."

"I highly recommend this office. Kierra was exceptionally attentive to my questions and answered them with great care and knowledge. Could not be happier with my experience!"

"Been working with Ms. Kierra and couldn’t be more pleased. Her communication skills and her genuine caring nature really show through her work. She always takes the extra time to make sure we understand, an are on the same page. Very grateful and makes some of the hassles enjoyable. Thanks again for all your help!"

"We love having State Farm with Craigs branch. Kierra is the most helpful and always provides the best and most attentive customer service. Highly recommended branch if you get Kierra your in good hands."

"Had a great experience working with Kierra looking at auto quotes. She is very knowledgeable and could answer any questions I had. Would highly recommend to anyone!"

"They help with payment plan thanks"

"We’ve had our insurance with Craig for years and never had a complaint :) shout out to Jocy and Steph you guys are so sweet!"

"Insurance Agent Stephanie is such a big help. Anytime I need assistance or guidance, she is willing to give a helping hand, and I truly appreciate it!"

"Stephanie is always super kind and helpful"

"Bailee was very helpful and thorough when assisting me with switching my home and auto insurance."

"Bailey at Craig Lincoln was extremely helpful and patient helping me switch from my current ins. co to State Farm. Explained everything in both policies. Glad I called!!"

"I have been a customer for about 9 years and love everyone at the office! Everyone is very knowledgeable and kind!"

"I have been with Craig Lincoln for over 25 years . I recommend them every chance I get. Craig & his entire staff are AWESOME ! Bailee is my go to for everything. They are always there to answer any questions & help with any policy add on or changes. Its great to work with great people that make you feel comfortable & know what their talking about. I always get greeted with a great attitude every time I speak with some one over the phone or in person. I love my Agent & Staff !"

"Absolutely love this office and insurance. They are so very kind, incredibly helpful and super responsive. Any problems, issues or concerns I have, Steph answers then faster than my wife does 🫨. Can't believe I lived my life with out them for so long... Finally glad I made the switch. Unprecedented professionalism while they try to connect with their clients. Again Steph, thank you for everything..... Wish all people cared the way you do.

Update 12/8/25
Had an issue with my app safe and drive. Called and left a message with the office. Keirra reached out immediately and helped me with everything I needed. She was sooooo nice and lovely to speak to. It didn't feel automated, felt just like a real genuine connection on getting everything I needed taken care of. I appreciate you and that!"

"Stephanie Salcedo has made my car insurance renewal easy and stress free, highly recommend this business 😁"